Your Champion Is Rebuilding Your Pitch From Memory

Matt Hummel, CMO
14 Sep 2026

Table of contents

Here is what happens after the call you thought went well.

Your champion walks into a forty minute internal meeting. They have six other people in the room, four agenda items ahead of yours, and about five minutes to make a case. They open with something they half remember from your deck. Someone from finance asks what this replaces. Someone from ops asks who runs it. Your champion says they’ll follow up, and the item slides to next month.

You weren’t in the room, so you have no idea any of that happened. Your dashboard shows a healthy account with strong engagement.

Last week I wrote about the small group of people who decide your deal and never touch anything you produce. The obvious response is to go find them. Buy more coverage, add more contacts, run more plays at the account. Sometimes that works, but more often it just means more people ignoring you at once.

The better move is less obvious and a lot cheaper. Stop trying to get in the room, and start making sure your champion walks in with something worth carrying.

We write for the person we can see

Look at what most demand teams produce. A guide that requires a form. A webinar that requires an hour. A case study written in the third person about a company nobody in the room has heard of. Every one of those assets is built for the known contact, and every one of them is built to generate another known contact.

That’s not wrong. It’s just incomplete. Because the asset that actually moves the deal is the one your champion can forward to a skeptical peer at 9pm without explaining it first.

Almost nobody writes that asset. It doesn’t show up in the content plan because it doesn’t produce a lead, and we’ve spent fifteen years training marketing teams to measure content by the leads it produces.

The internal version of your argument

Your pitch and your champion’s pitch are two different documents.

Yours answers “why is this good.” Theirs has to answer “why is this worth doing now, instead of the other four things we could do with the same money, and who is going to be responsible when it doesn’t go perfectly.”

Write theirs. One page, no form, no gate. What the problem costs today, what changes, what it takes to get there, and what the first ninety days look like. Your champion is going to build this document whether you help or not. The only question is whether they build it from memory at 11pm or from something you handed them.

Answer the objection nobody has written down

Every deal has a person who says the hard thing. The peer who ran a similar project two years ago and got burned. The finance reviewer who wants to know what happens at renewal. The ops lead who’s already carrying too much.

Ask your sellers what those people say. Not the objections in the battlecard, the actual sentences. Then answer them in writing, in plain language, in something short enough to read on a phone.

I’ve watched teams spend a quarter building a new nurture track while the single most valuable piece of content they could produce, a two paragraph honest answer to “what happens when this doesn’t work,” sits in a rep’s head.

Make it forwardable

A few practical constraints, because this only works if the thing actually travels:

  • Ninety seconds to read. If it takes longer, your champion will summarize it instead, and you’re back to memory.
  • No form. You will never see who read it. Accept that. The point is not to identify the finance reviewer, it’s to give the finance reviewer a reason to stop blocking.
  • No logo parade, no five paragraph setup. The person reading it did not ask for it and is doing your champion a favor by opening it at all.

The uncomfortable part

None of this shows up in your reporting. You can’t attribute a forwarded PDF. You can’t score a read that happened in someone’s email client with no tracking on it.

So this work tends to lose every prioritization argument it enters, and then everybody wonders why deals sit in stage three for a hundred and forty days.

I don’t think the answer is to find a clever way to measure it. I think the answer is to accept that some of the highest leverage work in demand gen is invisible, do it anyway, and watch what happens to your stage progression over two quarters.

One thing to try this week. Take your largest open deal, call your champion, and ask them what they said about you in the last internal meeting.

Their answer is your real messaging.

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